Return Policy

  1. It is important that you check your order or items upon receipt and always before use. If any errors occur or issues arise then these need to be reported to us immediately so we can investigate.

  2. If you encounter either one of the following two conditions, please accept our apologies and you may request the return the the product
    - If you receive an incorrect item
    - If your item is damaged during shipping

  3. Kindly contact customer service and provide the following information in order to complete your request
    - Order number
    - Reasons for return
    Photos of the incorrect/damaged item(s)

Phone: +886 2 27182727

Email : ecservice@tfmco.com.tw

Monday -  Friday, 10AM-5PM (GMT+8)